App and account help
For sign-in, recording, playback, notifications, profile, or account-deletion help, email Support. Include your username, device model, iOS version, app version, what you expected, and what happened. Screenshots are useful when they do not reveal another person’s private information.
Safety concerns
Use the in-app Report flag when possible because it preserves the correct content identifier. For urgent account safety, enforcement questions, or an appeal, contact Safety. If someone faces immediate danger, contact local emergency services first.
Privacy requests
Use the in-app deletion control for account deletion. For access, correction, privacy objections, or questions about personal information, contact Privacy from the email associated with your Apple or Google sign-in when possible.
What not to send
- Apple or Google passwords.
- One-time sign-in codes or recovery codes.
- Supabase, Expo, or developer credentials.
- Government identity documents unless our Privacy team specifically confirms a lawful and secure process.
- Illegal content or unnecessary copies of another person’s private information.
Response expectations
We prioritise credible threats, exploitation, account compromise, and time-sensitive privacy matters. Ordinary product and account questions are handled in the order received. Public beta response targets and operating hours will be published before launch.